Frequently Asked Questions

Everything you need to know about shopping with Ncert Guide

What is the standard shipping time for my order?

We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location within the country.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal.

How can I track my package?

Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Currently, we ship to select international destinations. Shipping costs and delivery times for international orders are calculated at checkout based on your specific location.